FAQ’s printfoxdesign@gmail.com February 6, 2020
SEVERO SANITARYWARE "Quality That Sparks Victory"
Frequently Asked Questions

SEVERO Sanitaryware provides a diverse range of products, including Aqua Pressure Designer Pans, Capsule Damru One Piece Basins, Designer Camry Water Closets, Designer Crowny One Piece Basins, Designer Crystal Sets, Designer Damru One Piece Basins, Designer Glass One Piece Basins, Designer Neptune One Piece Basins, Designer One Piece Closets, Designer Pans, Designer Polo Sets, Double Color Designer Pans, Rustic 18×12 Wash Basins, Star Damru One Piece Basins, and Vitrossa 18×12 Wash Basins & ALL TYPES OF SANITARYWARE AVAILABLE.

Our products are crafted from high-quality ceramic materials, ensuring durability, longevity, and a smooth finish.

Regular cleaning with mild, non-abrasive cleaners is recommended to maintain the shine and hygiene of our products. Avoid using harsh chemicals or abrasive materials that could damage the surface.

Yes, we offer a warranty on our products. The specific terms and duration vary by product type. Please refer to the warranty information provided with your purchase or contact our customer service for detailed information.

Our products are available through a network of dealers and distributors across 25 states in India and in 20 countries worldwide. To find the nearest dealer, please visit our ‘Contact’ page or reach out to our customer service team.

You can contact our customer support team through the ‘Contact’ page on our website, where you’ll find our phone number, email address, and a contact form for your convenience.

While we do not directly provide installation services, we can recommend certified professionals in your area to ensure proper installation of our products.
Yes, we are committed to eco-friendly production practices and offer products designed for water efficiency, such as our advanced flushing systems that consume as little as 1 liter of water per flush.

Yes, our product catalog is available for download on our website. Please visit the ‘Download Catalogue’ section to access it.

We offer a variety of designs and finishes to cater to different preferences. For specific customization requests, please contact our customer service team to discuss the possibilities.

SEVERO SANITARYWARE
CONTACT US FOR MORE INFORMATION
Help desk support

At Severo Sanitaryware, our Help Desk is always ready to assist you. From product information and order support to technical guidance and after-sales service, our team is committed to providing quick, reliable, and friendly assistance. We believe strong support builds strong relationships. That’s why every query is handled with care, clarity, and complete customer satisfaction.

CUSTOMER CARE
Live chat support

Our Live Chat service at Severo Sanitaryware is designed to give you quick, convenient, and reliable support whenever you need it. Whether you are looking for product details, order updates, technical assistance, or after-sales service, our team is just a message away. We ensure real-time responses, expert guidance, and a smooth customer experience — because your time and satisfaction matter to us.

CUSTOMER CARE